How to Deal with Customer Reviews Turning on the Flag At malaysia mobile phone numbers database this point, it’s obvious that no matter what business you run, reviews are important to your SEO strategy as well as your overall brand and image. But what can you do to try to get those reviews? A good thing to do when you see a negative review is to try to turn it into a positive situation. For example, if someone leaves a review complaining about some aspect of your service, try reaching out to the customer and finding out what the underlying issue is.
In some cases, you may be able to create a positive interaction with a customer if they believe the issue has been resolved. However, if you get defensive or ignore a series of negative reviews, it paints a bad picture for your business. Additionally, simple steps like adding links to review pages on your website or asking employees to mention these sites after seeing happy customers can help generate positive reviews. Since customer reviews play a multi-faceted role in your SEO, it’s crucial that you not only continually strive to get more positive reviews, but also incorporate them into your overall SEO strategy.
