Connecting directly with consumers is a great way to increase engagement and boost conversions. What better way to communicate than through an integrated chat feature on your site?
If you are looking for a top-quality, multi-level chat widget for your eCommerce business, you have come to the right place. You may have come across Tidio before, but what about these eight great alternatives?
What is Tidio?
Tidio is one of the most well-known chat apps for eCommerce malaysia mobile phone numbers database businesses. It is all about generating leads and increasing conversion rates.chat based customer service.
Live chatThe software, combined with customizable AI, helps business owners create a comprehensive and competitive service plan that prevents people from falling through the cracks, abandoning their carts, or losing that all-important brand loyalty.
It has special plugins for multi-channel use, meaning there’s no coding required to set it up. Tidio works with over 20 chat templates for simplicity and efficiency, but it also allows people to integrate their own style to match their brand.
People love Tidio for its budget-friendly monthly packages, starting at $10 for a basic package. There's a free trial as well, but top-tier access starts at $32.50.
Best Tidio Alternatives
1. Chat Way
ChatwayBoasting a range of features that streamline customer service while fostering meaningful connections between businesses and their customers, Tidio emerges as a terrific alternative to live chat.
With its modern and user-friendly live chat interface, Chatway provides a seamless experience right from the start.
Support agents have the power to add a personalized touch to every interaction, turning every customer interaction into a personalized encounter. In response to questions, agents can quickly lend a helping hand by addressing individual needs with immediate sensitivity.
Chatway live chat widget on website
Features
Real time messaging
Customizable chat widget
Automatic greeting
Multi-channel support
Chat routing through multiple agents
Pros
Free to use
Excellent customer service
Available on mobile and desktop
Pricing: You can use Chatway for free.Try it here!
2.houses
The best Tidio alternative in our eyes is Chaty. This excellent communication tool and chat tool does it all, from interactive chat buttons and replies to user analytics.
Shopifyespecially users should consider this option, but any eCommerce business can succeed using this chat widget. Small and medium-sized businesses are ideal Chaty customers.
Multi-channel communication is critical, and Chaty does it seamlessly. Solo users and teams can create and coordinate an efficient, professional customer service plan to drive sales. You can communicate with customers using well-known chat apps and messaging channels like WhatsApp, Facebook Messenger, Viber, Telegram, email, SMS, Skype, TikTok, contact forms, click-to-call, phone button, and more.
Key Feature Overview
Social media integrations and chat apps with over 20 platforms including WhatsApp, Facebook Messenger, and WeChat
Customizable preset messages
Automatic response templates provided
Targeted trigger messages
Contact forms
Intuitive builder
Metric tracking via Google Analytics
See all Chaty featuresread.
multichannel chat widget for your e-Commerce
What Makes Chaty a Good Alternative?
Chaty is right up there with Tidio as the best eCommerce chat widget, but we prefer Chaty because of its versatility. Both services are great for increasing lead conversion and sales, but Chaty allows for more targeted responses and preemptive solutions.
It is also one of the best connected chat apps and offers seamless integration with all leading social media platforms and messaging channels. Businesses can connect with their users through popular messaging services but maintain their brand identity thanks to Chaty’s excellent features.customization features.
Chaty is available at:WordPress,Shopify,Wix,Ecwidand any other sites you useSaaS version.
Pricing structure
Chaty offers excellent value for money, all in allpackagescomes at affordable prices for exceptional service.
There are three paid options. All prices are monthly, with a 20% discount if you choose an annual subscription.
Basic ($9) – 10,000 visitors per month
Professional ($25) - 50,000 visitors per month
Growth ($49) - 150,000 visitors per month
There is also a free version of Chaty which allows up to 500 visitors per month - it will sell out quickly once you start seeing some exciting growth thanks to your new chat function!
Chaty, on the other hand, offers larger personalized packages upon request.
3. HubSpot Chat
The next Tidio alternative for ecommerce chat widgets is HubSpot Chat. This is the chatbot branch of the flexible WordPress plugin that helps brands capture leads, increase brand awareness, and improve customer experience through smart marketing and communication.
