misleading communication. What Remains Highly Restricted or Impermissible for B2C

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Referrals and Co-Counsel: Telephoning other lawyers to discuss potential referrals or co-counsel arrangements on specific types of cases is generally permissible.
Offering Specialized Services: A lawyer with a niche expertise might contact other firms that could utilize those services.
Existing or Former Clients (with caveats):

Contacting past clients about new legal matters australia phone number list or changes in the law that might affect them is often allowed, provided it's done professionally, ethically, and is not perceived as harassment. The nature of the past representation and the new matter is important.
Explicit Consent/Opt-In:

If a prospective client has explicitly given prior express consent to be called by a law firm (e.g., by filling out a web form requesting a call), this fundamentally changes the nature of the contact from "solicitation" to a requested follow-up. However, the content of the ensuing conversation must still adhere to all ethical rules regarding truthful and non-

Targeting Individuals for Specific Incidents: Calling individuals known to have recently suffered a personal injury, been arrested, or facing divorce or foreclosure to offer legal services is almost universally prohibited and unethical.
Broad, Unsolicited Calls to the General Public for Personal Legal Issues: While perhaps not as strictly forbidden as targeting specific vulnerable individuals, broad cold-calling campaigns to individuals for sensitive personal legal services (family law, criminal defense, etc.) are viewed with extreme skepticism by ethical bodies and are often ineffective and damaging to a firm’s reputation.